Allstate Customer Service Specialist
Allstate Insurance Agency - John Standefer Allstate Insurance Agency - John Standefer Godfrey, IL Godfrey, IL Full-time Full-time $50,000 - $60,000 a year $50,000 - $60,000 a year 14 hours ago 14 hours ago 14 hours ago Large exclusive Allstate agency that is growing.
Great benefits, awesome team, and lots of room for growth! Customer Service Allstate - John Standefer Agency, Godfrey, IL Employment Type Full-time Benefits Offered Competitive Salary
Bonus Opportunities Paid Time Off Paid Holidays 401k
Match Medical & Dental Benefits Opportunities for career growth and advancement within the agency We are seeking a Customer Service Representative to join our team at our Godfrey Allstate Agency.
In this role, you will be responsible for providing exceptional customer service to clients, addressing inquiries, processing policy changes, and ensuring customer satisfaction.
You will be fully supported by our outstanding team and leadership! Requirements Property and Casualty insurance license not required initially (Company Paid) One (1) year of experience in customer service or administrative support Possess a genuine willingness to learn Be intuitive and resourceful Possess an upbeat, positive, and enthusiastic attitude Be a great team player Ability to prioritize and multi-task Excellent written and verbal communication skills Ability to build rapport with clients Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Highly reliable with the ability to maintain regular attendance and punctuality Responsibilities Handle inbound and outbound contacts in a courteous, timely, and professional manner Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Secure all Trailing Documents from customers Listen to customers, understand their needs, and resolve customer issues Comply with insurance standards and regulations The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.
; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.
2021 Allstate Insurance Co.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Great benefits, awesome team, and lots of room for growth! Customer Service Allstate - John Standefer Agency, Godfrey, IL Employment Type Full-time Benefits Offered Competitive Salary
Bonus Opportunities Paid Time Off Paid Holidays 401k
Match Medical & Dental Benefits Opportunities for career growth and advancement within the agency We are seeking a Customer Service Representative to join our team at our Godfrey Allstate Agency.
In this role, you will be responsible for providing exceptional customer service to clients, addressing inquiries, processing policy changes, and ensuring customer satisfaction.
You will be fully supported by our outstanding team and leadership! Requirements Property and Casualty insurance license not required initially (Company Paid) One (1) year of experience in customer service or administrative support Possess a genuine willingness to learn Be intuitive and resourceful Possess an upbeat, positive, and enthusiastic attitude Be a great team player Ability to prioritize and multi-task Excellent written and verbal communication skills Ability to build rapport with clients Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Highly reliable with the ability to maintain regular attendance and punctuality Responsibilities Handle inbound and outbound contacts in a courteous, timely, and professional manner Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Secure all Trailing Documents from customers Listen to customers, understand their needs, and resolve customer issues Comply with insurance standards and regulations The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.
; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.
2021 Allstate Insurance Co.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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